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The Niagara Management Course

Building on your experience and the analysis of your personal management style, the Niagara Management Course will help you confidently make the shift from managing to leading. You will develop the skills needed to drive performance, orchestrate change and develop your team. You will learn how to manage conflict more effectively and greatly improve your ability to influence others. You will also develop executive memory techniques that will enable you to speak without written notes and also improve remarkably your ability to remember names and faces. In short, you will learn to manage people, resources and self!

This carefully tailored pragmatic course will deliver the tools and knowledge you need to be more effective in both your professional and personal life. You will improve your communication skills at all levels and will form winning strategies for dealing with different and sometimes difficult people. You will adopt effective strategies for influencing others and thereby improve workplace relationships with colleagues, subordinates and senior management. You will learn how to become more successful getting work done with and through others.

You will improve your memory skills to a remarkable degree; enabling you to deliver speeches and presentations without the need nor the desire for written notes, improve incredibly your ability to remember names and faces as well as develop systems for remembering dates, appointments and what
you read. You will learn to manage projects, priorities and deadlines while maintaining a stress-free
 work environment. At this intensive program you will develop the essential skills of highly effective leaders.

At this carefully tailored pragmatic course you will acquire the tools and knowledge you need to be more effective in both your professional and personal life.





Specifically, you will develop two essential sets of skills for:


Influencing Others 

The most frustrating limitations placed upon you as a manager have little to do with your technical abilities; rather the most trying aspects of your work often involves working with people. To be truly effective in positively influencing others, you must perfect your ability to:

• Find out what people need and expect  from a leader

• Inspire your staff to take greater initiative

• Discover your unique leadership style

• Achieve greater team synergy and effectiveness

• Win cooperation and trust, energizing your staff to excel

• Recognize the underlying causes of conflict

• Cope with different and sometimes difficult staff and team members

• Deal effectively with negativity in the workplace

• Implement strategies for effectively responding to conflict

• Improve difficult interviews with the nine-step coaching model

• Gain recognition by learning how to look and talk like a leader

• Conduct crisp, successful interviews

• Deal with interpersonal problems that threaten team cohesiveness

• Develop a leadership style that adapts to the person and situation Managing in an environment of change

• Conduct crisp, successful interviews by applying the nine-step coaching model

• Identify the key factors contributing to employee engagement and their importance

• Cope successfully with complainers and 
those who will not communicate


Managing Yourself 

Success in your present and future management responsibilities is dependent on a number of self- management skills. By improving your competence in strategic execution – managing projects, priorities and deadlines more effectively, while deflecting job related stress, enhancing your emotional intelligence and developing your memory and concentration to a remarkable degree, you will gain a deeper sense of satisfaction and accomplishment. Specifically, at the Niagara Management Course you will learn how to:

• Understand that the key to successful leadership
is the effective use of influence rather than reliance on authority 

• Identify the levers that you can pull to influence others and enlist their support

• BEHAVIORAL FLUENCY: Discover how this new breakthrough can vastly improve the quality of your communications in both your professional and personal relationships

• Practice your skills at getting commitment from your staff in performance management situations

• What does it mean to achieve positive results through people?

• Discover the appropriate use of the commander, dreamer, thinker and supporter roles

• Achieve greater team synergy and effectiveness

• Cope with different and sometimes difficult team members

• Avoiding the greatest mistakes many managers make during a disciplinary 

• Develop best practices for 
presenting your arguments to others to secure buy-in 

• Focus on the different bases of influence




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